Can I change the billing frequency?
Yes, in general, billing is scheduled for direct debit every 3 months. However, we understand that the needs of our customers may vary. You have the opportunity to change the billing frequency by sending us a ticket. Upon receipt of your request, our team will contact you to verify its details and ensure that the change matches your needs.
Once your request has been confirmed, you will receive a confirmation email to formalize the change in billing frequency. You will be able to receive an annual or monthly billing according to your choice, in all simplicity.
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How to access my billing portal at S4I ?
To access your personal billing portal and view your orders, invoices, credit notes, and more, please follow these simple steps: Make a request by e-mail: Send an e-mail to the address compta@smart4invest.com indicating your request for access to the ...
How do I get a copy of my S4I invoices?
If you need a copy of your invoice, you have two simple options: Download from the S4I online platform: (access my S4I portal) Log in to your customer account on our online platform S4I. Access section "Billing"or "History of orders". Find the order ...
How do I contest fees ?
To contest fees, please follow these steps: Send an e-mail to our billing department at the following address: compta@smart4invest.com In your email, please include the following information: Your contact details (name, phone number, email address). ...