How do I pay and refund on my payment terminal ?
Find out how to make payments easily and process refunds quickly on your electronic payment terminal (ETP). Follow these detailed instructions for smooth and efficient transactions.
Make a payment:
- Once in your app PayStart, please note the amount to be charged to the customer
- Then press the button "Pay"
- Insert the card into the card reader or approach it the contactless reader
- Wait a few moments while the terminal processes the transaction. Once payment is accepted, the VSE will post a confirmation message and provide a print or electronic receipt, as appropriate.
How to refund on your payment terminal:
- Please open the application "Paystart" and enter the amount you want to refund.
- Press the "..." and choose the option "refund".
- Follow the on-screen instructions to finalize the refund, ask the customer to insert or approach their card to Create the refunded amount to their account.
- Once the refund is successfully processed, the machine will post a confirmation message and provide a printed or electronic receipt for the refund transaction.
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