If you notice an error on your invoice, you can dispute it. You can do this by creating a support ticket in which you clearly indicate the details of the invoice(s) concerned and the specific nature of the error. Once your ticket is submitted, our team will then carefully consider your application and the case that is any inaccuracy as soon as possible.

It is important to note that you can track the evolution of your application directly from your personal space on our platform. Whenever the status of your ticket evolves, you will receive an email notification to keep you informed of its progress. These notifications will be sent until your request is closed, allowing you to stay informed at every stage of the process.